We now have an exciting and varied opportunity for an Administrator to join the team on some of our prestigious healthcare contracts, based at our offices at the Blackberry Hill Hospital in Bristol.
Rydon is a successful construction, development, maintenance, investment and management group operating throughout England,. We are a dynamic, multi talented organisation, working across a wide range of construction market sectors within the built environment. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.
Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do.
As an Administrator/Co-ordinator you will work as part of a team to take responsibility for the administration of the daily activities of repairs for our NHS healthcare contracts, ensuring the quality of our service delivery. With full training provided you will do this by acting as a main link between our operational team and our client.
This will involve monitoring incoming repair requests and uploading them into our management software. Reviewing Planet FM system (our repairs system) to ensure all relevant information has been captured and recorded within the system. You will liaise closely with engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. You may also be asked to assist with the reactive repairs service as and when required. You will play a key part in ensuring that KPIs and SLAs across several contracts are being met whilst you will be given every opportunity to continue your personal and professional development.
This is a varied and pivotal role within our busy and successful team.
The role would ideally suit an individual with a background in Administration. It would be an advantage for this experience to have been gained with a maintenance company/contractor however this is not essential. Alternatively, the role would also suit an individual in the early stages of an administration career path, looking for a role that will allow significant opportunity for personal growth and development
You will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and enjoy working as part of a team. You will have knowledge of Microsoft packages such as Word and Excel.
If you have the above experience, we'd strongly encourage you to apply.
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page.
Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.
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Further information on how to apply can be found by clicking here.